Legal

Privacy Policy

Effective August 1, 2026

This policy explains what personal information Jersey Green Cleaning collects, how we use it, and the choices you have.

Who we are

Jersey Green Cleaning, LLC ("Jersey Green," "we," "us") provides residential and commercial cleaning across North Jersey. Our office is at 24 Beechwood Rd, Suite 3, Summit, NJ 07901. This policy covers jerseygreencleaning.com, our instant quote tool, our phone and text lines, and our cleaning services.

Information we collect

Contact details. Name, phone number, email address, and service address.
Property details. Size, rooms, condition, access instructions, and service preferences.
Quote and booking activity. Services selected, prices shown, preferred dates, and messages you send us.
Payment details. Deposits and payments are handled by our payment processor. We do not store full card numbers.
Communications. Emails, texts, call logs, voicemails, and call recordings.
Photos and video. Images of the areas we clean, as described below.
Device and usage data. IP address, browser type, pages viewed, and clicks, collected through cookies and Google Analytics.

Our instant quote tool

The quote tool on our site is powered by Quote Pear, a quoting platform affiliated with Jersey Green. When you use it:

You enter a mobile number and we text a one time code to verify it. Pricing is shown after verification.
You enter a service address. Address suggestions are provided by Google Maps Platform, and Google receives the text you type.
You select services and receive a price.
If you choose to pay a deposit, a customer record and quote are created in Jobber, our scheduling system, and we text you a secure payment link.
Information is saved at each step. If you start a quote and do not finish it, we keep what you entered and may contact you at the number you verified to help you complete it.

Quote Pear processes this information on our behalf and only to provide the quote tool to Jersey Green.

How we use information

To provide quotes, schedule and perform services, and collect payment.
To verify phone numbers and prevent fraud and spam.
To send service messages: confirmations, reminders, arrival updates, invoices, and receipts.
To send marketing messages, only where you have agreed to receive them.
To document our work, resolve complaints, and handle damage or insurance claims.
To train our team and improve quality.
To operate, secure, and improve our website.
To comply with law.

Text messages

If you give us your mobile number, we send texts about your quote, deposit, and service. We send marketing texts only if you opt in separately. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to marketing texts is not a condition of purchase.

We do not sell or share mobile numbers or text message consent with third parties or affiliates for their marketing.

Calls

Calls to and from our phone lines may be recorded for quality, training, and recordkeeping.

Photos and video

Our team may photograph or record the areas we service to document condition and completed work. We use this media in our marketing only with the client's permission. We do not publish names, addresses, faces, or anything else that identifies a client or a home. You can withdraw permission at any time and we will remove published media within 10 business days.

We do not sell personal information. We share it only with:

Service providers that run our operations. Quote Pear (quoting), Jobber (scheduling and invoicing), our payment processor, Twilio and our business phone provider (calls and texts), Google (analytics, maps, and email), our web hosting and security providers, and our review and email tools.
The cleaning professionals assigned to your job, who receive the details needed to do the work.
Insurers, attorneys, and accountants, when needed.
Authorities, when the law requires it.
A successor, if the business is sold or merged.

Cookies and analytics

We use Google Analytics to understand how visitors use the site. We do not use advertising pixels. You can block cookies in your browser settings or install the Google Analytics opt out browser add on.

How long we keep information

We keep client records for as long as you are a client and for 7 years after, for tax, insurance, and legal purposes. We keep incomplete quote records for 24 months and call recordings for 12 months.

Security

We use reasonable technical and organizational safeguards. No system is fully secure, and we cannot guarantee absolute security.

Your choices

Email. Use the unsubscribe link in any marketing email.
Texts. Reply STOP.
Photos. Tell us you do not want photos of your space used in marketing.
Access, correction, or deletion. Email us and we will respond within 45 days. We may keep records we are legally required to keep.

Children

Our site and services are for adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy. The effective date at the top of this page shows the latest version.

Contact

Jersey Green Cleaning, LLC
24 Beechwood Rd, Suite 3, Summit, NJ 07901
info@jerseygreencleaning.com
+1 (201) 685-0024